Chris and Sue Arrowsmith

West Midlands-based Midland Deburr & Finish Ltd (MDF), a leading provider of precision finishing solutions, specialising in vibration deburring, solvent degreasing and vapour degreasing,

The company which has a facility in Stourbridge stands as a testament to the spirit of entrepreneurship, innovation, and unwavering determination. As the company celebrates its 25th anniversary this year, directors Chris and Sue Arrowsmith reflect on the remarkable journey that has shaped their lives and the landscape of metal finishing in the region.

The story of MDF began in April 1999 when Chris Arrowsmith, armed with a wealth of experience from leading operational management roles in the manufacturing sector, embarked on a journey to redefine industry standards. Frustrated by the inflexibility of larger corporations and inspired by the potential for innovation within the sector, he took a leap of faith and incorporated the business, laying the groundwork for what would become Midlands’ premier metal finishing specialist.

Mr Arrowsmith said: “From the outset, I was driven by a vision for change. I saw an opportunity to challenge the status quo, to carve a niche in an industry ripe for innovation.” With a keen eye for branding and a grand vision for the future, he branded the business as ‘Midland Deburr & Finish’, reflecting aspirations for regional prominence and growth. Armed with determination and a meticulously crafted plan for expansion, Mr Arrowsmith set out to establish the company as a beacon of excellence in its field.

The early years were marked by challenges and triumphs alike, as he navigated the complexities of entrepreneurship and the ever-evolving manufacturing landscape. However, it was not long before his efforts began to bear fruit. MDF quickly gained traction, earning a reputation for quality, reliability, and innovation.

Defining moment
Four years into the journey, hs wife, Sue Arrowsmith, brought her extensive corporate expertise to the table, joining the company as director and HR specialist. Leaving a prominent role within the NHS, Sue’s decision to join MDF marked a defining moment in the company’s growth story.

Mr Arrowsmith reflected: “Sue’s arrival was a game-changer. Her larger ‘corporate’ HR knowledge brought a level of professionalism and strategic insight that propelled us to new heights.”

Together, they forged a formidable partnership, blending Chris’s operational acumen with Sue’s HR expertise to steer MDF towards continued success. Through strategic investments in machinery, expansion into multiple units, and a relentless commitment to excellence, the company flourished, solidifying its position as an industry leader.

Mrs Arrowsmith said: “The past 25 years have been a testament to our resilience and determination. Despite facing numerous challenges, from Brexit and the Covid-19 pandemic to fluctuating material costs and geopolitical tensions, we have remained steadfast in our pursuit of excellence.”

As MDF celebrates its silver jubilee, the Arrowsmiths remain optimistic about the company’s future. With a track record of success, a commitment to innovation, and a dedicated team, the company is poised for continued growth and prosperity in the years to come.

Mr Arrowsmith concluded: “We are excited about the opportunities that lie ahead. Our journey is far from over, and we are ready to write the next chapter in the story of MDF.”